They had fully stocked bars with all the varieties. The Paradisus Varadero Hotel is located directly on the beach of Varadero, within walking distance of an ecological reserve. Many other guests were up in arms. If the system detects something that potentially contradicts our. The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. The bar in the main lobby is brutal. Kamila is a real treasure to the resort. So, we asked for tequila. My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Carrito. You can obtain more information by consulting our Cookie Policy. Banking apps, eBay, or Facebook market place are all blocked here. The suites are spacious, impeccably clean and maintained. Room types may vary. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. The resort is beautiful. Tripadvisor performs checks on reviews. 806 Junior suites spread across 70 1.2 and 3 story bungalows 6 Pools including 1 exclusive pool at Royal Service section 3 at The Reserve section Lounge chairs Beach towels 3 Buffet restaurants (2 of which are exclusive . Gin? His response was to let him see what he can do. THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. more. Other than that, I would not recommend you go here, not a Cuban 5 star. None. Save. We returned from our Vacation on March 31st and with repeated messages to both him and the General Manager, we have heard nothing. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. This is the lowest of the low. 5. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. Personalised welcome and stay, extra services in your room, early check-in and late check-out, and much, much more. Bring enough cash with you because I dont believe you can get it from their banks. The. Great coffee, as. My family and I just returned from a 7 night stay at The Reserve Paradisus Varadero. The fusion of classical music, the vibrant environment and the Latin food makes this restaurant the perfect place for an exotic culinary experience for two. At The Reserve you can enjoy an exceptional beach area in the amazing seaside resort of Varadero. Tripadvisor performs checks on reviews. Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. So, we asked for the Manager (Javier). No, sorry, we are out. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. Public washrooms: Were clean but toilets wouldn't flush and/or couldn't wash you hands (due to no water I assume), also if you got lucky there was toilet paper. Our Concierge can help you with preferential reservations for our resort services, services delivered directly to your room or help making all the arrangements for your stay in Varadero. We were not alone in our upset. I couldn't believe that just happened. Food: The food was horrendous to be honest even for Cuba, I was given many excuses and reasons as to why but. This resort has 5 restaurants. Does The Reserve at Paradisus Varadero have airport transportation? There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. Tripadvisor performs checks on reviews. 11.4 km from The Reserve at Paradisus Varadero. We voiced our concerns and said we can live with most all of the short comings buy we don't drink rum. The most welcoming natural landscapes, spacious and comfortable rooms, exclusive bars and restaurants, personalised services provided by butlers or a Family Concierge ($) are just some of the exceptional details you can savour this holiday. Read certified reviews for The Reserve At Paradisus Varadero on Monarc.ca. Location: Directly on Rincon Frances beach in . I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. Food is decent for (ta && ta.queueForLoad ? His response was to let him see what he can do. Book your restaurant in advance for any day of the week and enjoy the exquisite flavour of our food. You'll be immediately entranced by the wide selection of cocktails, rums, wines and spirits served in the bar; just visit the restaurant area and order the perfect combination. Transportation: Many carts PARKED! lot's of rice, beans and what looked like road kill chicken. Banks will give you the Cuban pesos Which nobody wants. We chose to go at this hotel because they have baby club. Ir al contenido principal. Click image below to see full size map. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Kamila is a real treasure to the resort. No lobster or fresh seafood. The royal service always had a cart or 2 waiting on them but the rest of us had to catch one like a cab in New York if we were lucky. I was upset when I started writing this so I told the front desk what happened. The worst though some of the tiles were chipped or cracked leaving many people with cut toes. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. The same sheets and Blanket are put back on daily. Cleanliness, sanitation, and cross contamination a clear issue. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. To use our mobile site, please enable JavaScript. Saying there should already be one in your room. Pool. BUT very poorly maintained broken and just flat out ripped off ladders, mounts with bolts just left in place. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. The girls were extremely professional and took care of our baby during our journey. you cannot go wrong with Paradisus resorts. I have never been to Cuba before. With an area of 57.87 m, they are glamorously decorated and designed to create a restful environment. Caribbean Riders Kite School. For adults only. Is parking available at The Reserve at Paradisus Varadero? A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Absolutely no beef anywhere on the resort. The best feature of this resort is the staff. Autopista Sur, Playa Francs, Varadero . The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. This is the version of our website addressed to speakers of English in United Kingdom. Accompanied by an excellent selection of wines, the Oriental and Japanese Teppanyaki-style cuisine served in the Japanese restaurant takes guests on a journey of the senses with Asian flavours that you'll never forget. The main pool was green with Algae as there is a shortage of chlorine in Cuba. We highly recommend this hotel. If you have forgotten your password, we will send a new one to the email address provided Multiple times on multiple days the resort was without waters. That part of the hotel is new and caters to families so I'm sure it will be a great vacation and your kids will enjoy it. That part of the hotel is new and caters to families so I'm sure it will be a great . We have been 9 times to Cuba and never experienced this shortage. ever, and drinks. Treat yourself to all the intimacy and privacy you deserve in this dreamy space with a separate beach and pool area, spectacular sea views and a relaxing whirlpool bathtub. It just got worse. . When the next person moved up, I said I was there first. The Reserve at Paradisus Varadero 0 Km. Covid has really hit the Cuba economy hard. This is the lowest of the low. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. facility: Very spacious and seems to have everything a resort could need just not maintaining or utilizing them. Downtown is a 15-minute (about 20 CUC) taxi ride away, or guests can pay 5 CUC for a day . I was upset when I started writing this so I told the front desk what happened. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. Booking the THE RESERVE JUNIOR SUITE room at Paradisus Varadero Resort & Spa. From the time we arrived and sat at the bar to start our Vacation, the issues started. Its main attractions include spectacular rooms with access to private swim-up pools and highly personalised services provided by butlers or a family concierge . Many other guests were up in arms. Dont assume credit cards are accepted anywhere. Rated number 44 of 64 hotels in Varadero, Cuba by Canadian travellers. Wifi across the reserve area (possibly both sides) was an upgrade from our trip 4 years ago. Tel: (53 45) 66 8700. French fries or really anything enjoyable. Multiple times on multiple days the resort was without waters. Does The Reserve at Paradisus Varadero offer any business services? There are more places to choose from in the, Frequently Asked Questions about The Reserve at Paradisus Varadero. What do you have? The goods honestly the cheese was good lol. Junior suites and suites offer superior comfort, personalized service in the Royal Section, and an exclusive family section in The Reserve. One thing is to feel you are really getting screwed over and the other is when they offer to make it right and in turn, bend you over again, that is just disgusting. I was at the pasta station, waiting in line, then as I was next, the cook helped someone else who cut in front of me. . The bar in the main lobby is brutal. That never happened. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. Due to the Covid-19 health crisis, our hotel operations have been adapted to guarantee safety for our customers and compliance with regulations. We are beyond upset. Ask Jorge_Pedroso about The Reserve at Paradisus Varadero. If you have forgotten your password, please enter your email address to be sent a new password, REGISTRATION IS FREE AND ONLY PROVIDES ADVANTAGES, Due to the pandemic, we recommend you check the protocols and regulations issued by the Cuban Ministry of Tourism before starting your trip. Varadero Beach. ever, and drinks. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. Las Morlas Street, Km 15, Varadero 42200, Cuba. I would like to mention the manager Philip, he was very receptive and helpful. Temperature of foods, colds were warm hots were cool. Paradisus Varadero, Varadero. Are there opportunities to exercise at The Reserve at Paradisus Varadero? The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. Payments made by partners impact the order of prices displayed. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. N. 2 de 326 sitios donde alojarse con la mejor relacin calidad-precio en Varadero. Own or manage this property? So, we asked for the Manager (Javier). We were quite shocked. Cuban rum and some times beer. Yes, laundry service and a clothes dryer are offered to guests. They dont want their pecos because of the extreme inflation right now. The staff speaks multiple languages, including English, Spanish, and German. Thanks to our concierge. Very well run operation. The main pool was green with Algae as there is a shortage of chlorine in Cuba. Meli Cuba Hotels. They had fully stocked bars with all the varieties. We chose to go at this hotel because they have baby club. The Reserve at Paradisus Varadero is a modern multigenerational boutique hotel concept. To escape from stress and deadlines, the ground floor boasts wonderful Suites, finished with subtle touches and extensive spaces. Cash is best. Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. With its villas, luxury amenities, private swimming pools and views of tropical . The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. At the bottom right of the full-size image, you may either print the map or close the window and return to this page. out cooking it, even though she had cooked it for the previous 2 people who were in front of me. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. Discover total relaxation. The resort is beautiful. The range of delicacies of the international cuisine will captivate your taste buds, as you savour the delicious breakfasts, lunches and dinners offered by its unique cuisine. We attended this Resort from March 24th-31st, 2022. Room tip: Como no reserves en el royal,estas perdido . Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. victorialM7961LZ. Refreshing drinks and la carte light meals are served by the adult's and children's pools, so you won't miss a second of your wonderful time by the crystal-clear waters. I get that the staff are over worked and deserve to be tipped. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 user photos and best deals for The Reserve at Paradisus Varadero, ranked #60 of 96 Varadero hotels, rated 3 of 5 at Tripadvisor. Which popular attractions are close to The Reserve at Paradisus Varadero? Royalton Hicacos Varadero Resort & Spa. Offering superior comfort in its rooms, preferential spaces for both adults and families, butler service and a Family Concierge, guests will enjoy the most luxurious amenities throughout their stay. I definitely recommend working with them first thing to set up your reservations, excursions, and ask any of your questions. Yes, guests have access to an adult pool, fitness classes, and yoga classes during their stay. U.S. Travel Licensing Restrictions Apply for Travel to Cuba. Rooms at the hotel Paradisus Varadero Resort & Spa. Relax on a large and quiet stretch of the beach at Paradisus Varadero Resort & Spa, with comfortable sunbeds, sunshades and hammocks. Transportation: Many carts PARKED! Constantly running of specfic juices, alcohol, and ice at times. They dont want their pecos because of the extreme inflation right now. Staff were all excellent. Other things TV didn't work for 3 daysas the remote was an RCA for an LG TV. She was very accommodating and resourceful, all our requests were served in no time. The Reserve at Paradisus Varadero, Varadero: See 23 traveller reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #59 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. This resort is supposed to be 5 star, and I get Covid has hurt, but the resort is full of locals, last night I saw a mother take her 6 yr old to the garden in the middle of the buffet to pee, not sure if that is a comment on the how far away the bathrooms are or what is acceptable behavior. Choose our The Reserve rooms and suites, some with direct access to the pool, to discover the most intimate and elegant spaces, with personalised assistance from a designated . The best feature of this resort is the staff. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. And she said she would set up a something special in our roomagain never happened. We enjoyed very much our vacation. This resort (The Reserve Paradisus) was sold as something it is not though. Canadians are their number one clientele, how could they be so stupid? That must have really upset the cook. Beautifully kept and maintained grounds. They claim their have been out for months and in fact, there was, none on the island. The rooms measuring 113.2 m with views of the gardens and the pool are designed to please every member of your family. Taking . Absolutely no beef anywhere on the resort. The Reserve at Paradisus Varadero Features, South Highway, Punta Frances, Varadero 42200 Cuba. That is not how you run a business. Are any cleaning services offered at The Reserve at Paradisus Varadero? Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. The Reserve pool was without music from 11am to 3pm almost every day. Just back from the reserve. Bring enough cash with you because I dont believe you can get it from their banks. We use cookies to offer you a better browsing experience. They said they would let customer service know, let's see where that goes, I will post a follow-up. Are any cleaning services offered at The Reserve at Paradisus Varadero? I stayed in Royal Service at Paradisus VAradero in 2013. Are there opportunities to exercise at The Reserve at Paradisus Varadero? Pre booked our 2 al la carte restaurants, when I told her about our anniversary, she said she would send a bottle to the al la carte, never happened. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. Top room amenities include a minibar, a flat screen TV, and an additional bathroom. WTF! At the meat station the refrigerator was broken so they were storing raw meat on a counter on a plate and cooking when guests asked for some. What are some of the property amenities at The Reserve at Paradisus Varadero? Chris, Hotels near The Reserve at Paradisus Varadero, Cuba Adults Only and Adult Friendly Resorts, Hotels near Tour Reynaldo in Kuba Day Tours. Chris, Hotels near The Reserve at Paradisus Varadero, The Reserve at Paradisus Varadero Features, Hotels near Tour Reynaldo in Kuba Day Tours, Hotels near (HAV) Jose Marti Intl Airport. Look at 22 photos of the property. We recommend calling ahead to confirm details. Everything in this resort could be described only in grandiose words, such as AMAZING, GREAT, PERFECT. My family all ended up with upset stomachs. Viajes Alertas Iniciar sesin. A bottle of tequila and about 10 small airplane size Vodka bottles came to $160 American. Save with our offers and promotions. Let me start off by saying this was our first and last time. Lastly, why would treat guests this way as they know how word travels. You can stand there waiting to be served for 10+ minutes, locals were served 1st. Re: the reserve at Paradisus Varadero. The hotel's staff was very polite, nice and very friendly. Many drivers, driving around workers or talking, asking for a ride seemed to be an inconvenience (even if you tip each ride). Alternatively, you may use. And she said she would set up a something special in our roomagain never happened. Cleanliness, sanitation, and cross contamination a clear issue. We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. Entertainment was lacking in the pools. The beach is very clean, and the water is very blue. So I put my plate down and walked out of the buffet. Buzn. Hand hygiene was lacking, I saw alot of cross contamination. We ended spending another $200 American ourselves for the balance of the week. The. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. Pools: Good size and enough pools for everyone and all types of activities. The rooms: Spacious and clean, but the sheets and pillows were not (stains and holes) also ants everywhere. What are some restaurants close to The Reserve at Paradisus Varadero? The staff speaks multiple languages, including English, Spanish, and German. No not a universal, so the next day they got an LG, just not programed to this TV. We are beyond upset. We had a personal concierge Kamila, who was our guardian Angel and saving grace. There is no reviews about the reserve and the main hotel is not a top ranking. Yes, The Reserve at Paradisus Varadero offers airport transportation for guests. Toilets did not flush, if we couldn't wash our hands how were staff washing theirs and washing dishes correctly? French fries or really anything enjoyable. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? They are part of the Melia group, and pretty much the best food and customer service you can find in (ta && ta.queueForLoad ? So I put my plate down and walked out of the buffet. The goods honestly the cheese was good lol. In the first place, the prices were absolutely outrageous. That must have really upset the cook. The girls were extremely professional and took care of our baby during our journey. /es/hoteles/cuba/varadero/the-reserve-at-paradisus-varadero The baby wadding pool has a bunch of tadpoles in itso clearly not cleaned regularly. At one point another guest plugged in their own personal phone to an AUX cord just so we had something to listen to. Opinin. Look at 22 photos of the property. Google Translation . With the cocktail shakers always in use, you can rejoice in a symphony of colours, aromas, nectars and flavours. I said I wanted ham in the sauce.so she spooned it on top with. Have the ponds and fountains unmaintained or empty completely. These rooms are the perfect place for enjoying luxury as a family. You can get around banking apps by going to the full site. Our AC worked well but from talking to other guests it seems to depend room to room. Cuban rum and some times beer. From the time we arrived and sat at the bar to start our Vacation, the issues started. Me and my family were for the first time in Cuba. Since we were upgraded to royal service, we had an almost private beach, sugar-white sand, comfortable depth for someone who swims well. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. Here you can luxuriate in fully revitalising experiences in a multigenerational environment with differentiated areas for adults, groups and families. #3 of 22 Boat Tours & Water Sports in Varadero. We spoke to a few other guests who also had ants in their rooms and multiple people had to change rooms due to lack of cleanliness and broken AC. Does The Reserve at Paradisus Varadero have airport transportation? A varied range of bars located in the areas by the adult's and children's pools serve the finest soft drinks and spirits, as you're immersed in the water (wet bar), or relaxing in the sun with a good read on the terraces (dry bar). Yes, free parking is available to guests. What are some restaurants close to The Reserve at Paradisus Varadero? Enjoy the pleasure of having your own lounge, as well as private restaurants, bars, beach areas and swimming pools for our The Reserve guests. Are you interested in The Reserve at Paradisus Varadero ? The Reserve at Paradisus Varadero: The reserve paradisus (2 out 5) - See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero at Tripadvisor. No, sorry, we are out. Let me start off with, I have been to Cuba many times, so I know what you expect. THE RESERVE AT PARADISUS VARADERO. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. Pool bar at the reserve pool was not in use by no other than the staff choice it seemed. No. E-mail: jefe.ventas.pva@meliacuba.com Nearest airport Juan Gualberto Gmez, internacional , 34 Km Nearest hotels. Travel Agents; Contact; Login +1 844 428 0385 . Canadians are their number one clientele, how could they be so stupid? We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. Yes, laundry service and a clothes dryer are offered to guests. The dirt on the plate was still visible, so I knocked a piece off, she just shrugged at me. We have been 9 times to Cuba and never experienced this shortage. The Reserve at Paradisus Varadero, Varadero: See 22 traveller reviews, 82 photos, and cheap rates for The Reserve at Paradisus Varadero, ranked #62 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Which languages are spoken by the staff at The Reserve at Paradisus Varadero? This resort (The Reserve Paradisus) was sold as something it is not though. The food the FOOD, my goodness, we had to remind ourselves that we were in Cuba, because nothing resembled Cuba - delicious, plentiful food, with great variety. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Lastly, why would treat guests this way as they know how word travels. Meli Pennsula Varadero . Guests can enjoy a swimup bar, free breakfast, and a poolside bar during their stay. Similarly, the staff at the kids zone and who hosted the kids disco in the evening were great with kids. We had a personal concierge Kamila, who was our guardian Angel and saving grace. Feb 16, 2022, 8:02 PM. Paradisus Varadero Varadero, Cuba. Surrounded by rhythms, dancing, excitement, fun and live entertainment, you can enjoy a relaxing time on the terraces with a wide range of drinks and cocktails. You can get around banking apps by going to the full site. The reserve paradisus (2 out 5) To start, yes I have been to Cuba before and know what to expect lol. I was thinking if this is a right option. In 40 years of Travel, we have never felt so compelled to write a review. At times bars were out of certain things. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112617738', '');}, 'log_autolink_impression');Cuba.. Let me start off by saying this was our first and last time. Saying there should already be one in your room. The buffet restaurant is situated in the main building. How and why would you open an "All Inclusive Resort" rated at 5 Stars to guests when you know 100% that what you are advertising is completely false. As for all royal service guests, we had la carte every night. All rights reserved, Assistance in organising excursions and visits. Paradisus Junior Suite 72 Paradisus Junior Suite Sea View 12 Family Junior Suite Ocean View 234 The Reserve Junior Suite 20 The Reserve Junior Suite Garden Swim-Up 20 The Reserve One Bedroom Master Suite 10 The . Address and contact details Autopista Sur Km 15, Playa Francs, Varadero, Matanzas, Cuba. The view was not a good view at all but offset with a semi private pool shared by the 2 buildings. and book online or with an advisor at 1-866-628-6241 Paradisus Varadero Resort & Spa: A wonderful family vacation at Paradisus The Reserve - See 7,610 traveler reviews, 8,722 candid photos, and great deals for Paradisus Varadero Resort & Spa at Tripadvisor. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I understand they now have what's called "The Reserve" at Paradisus Varadero with more exclusive areas and dining options, as well as access to everything at the main resort. There weren't any featured drinks or suggestions to guests. The most welcoming natural . Conveniently located restaurants include Xanadu Restaurant, Restaurant La Arcada, and La Panchita. Supplies were rationed to 1 - 1500ml bottle of water, 2 coffees, 2 cans of beer, and 1 roll of toilet paper per day for each room. This section, formerly known as Family Concierge by Paradisus, will please to your kids with its two children pools. It just got worse. Covid has really hit the Cuba economy hard. Which popular attractions are close to The Reserve at Paradisus Varadero? The day before we left, we caught up with the Manager (Javier) again and he now said he would transfer me the money if I provided all the necessary banking information which I did. The Reserve at Paradisus Varadero Resort & Spa is an avant-garde service designed to allow you to enjoy private hotel areas and exclusive services during your stay. The food was not good at all. And I really would have given this place the benefituntil what happened tonight. I would like to mention the manager Philip, he was very receptive and helpful. We were quite shocked. 89 reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel's staff was very polite, nice and very friendly. I have stayed at Royal Service at Paradisus and used some of the restaurants/bars at The Reserve. The next day he said he would take me to the store on the Resort and I could buy Vodka and Tequila using my credit card and he would reimburse me the amount in cash. Pools: Good size and enough pools for everyone and all types of activities. Tripadvisor staff removed this post because it did not meet Tripadvisor's forum guideline limiting each user to a single forums screen name. If you continue browsing we will assume that you are allowing their use. Save. Which room amenities are available at The Reserve at Paradisus Varadero? Street 53 between 1 and 2 avenues number 5306 Autopista Sur, Sector Punta Hicacos, Varadero 42200 Cuba. Me and my family were for the first time in Cuba. Our AC worked well but from talking to other guests it seems to depend room to room. I said I wanted ham in the sauce.so she spooned it on top with. Cleanliness was a bit of an issue at times as weel both at pool bar and main bar, but in all fairness volune was alot. Very well run operation. Get all the info (reviews, photos, videos, map, etc.) Rated number 45 of 64 hotels in Varadero, Cuba by Canadian travellers. It is bad when you want to tip someone for their service, but can't. The bar next to reception will welcome you to the hotel. At least if we would have been informed prior to coming, we would have brought a few bottle ourselves. I stayed in Royal Service at Paradisus VAradero in 2013. Savour this innovative boutique hotel concept with your partner or family. We highly recommend this hotel. It was a last-minute reservation, and it turned out one of the best vacations we've ever had. Hand hygiene was lacking, I saw alot of cross contamination. Nearby attractions include Varadero Beach (1.6 miles), Cueva de Ambrosio (0.7 miles), and Varahicacos Ecological Reserve (4.6 miles). I couldn't believe that just happened. Benefit from an exclusive and luxurious area within the resort through our attractive The Reserve at Paradisus Varadero service. Does The Reserve at Paradisus Varadero offer any business services? LOVED the resort, and definitely am coming back again. 23 reviews. We dined in 4 of them, and were delighted to see world-class service, great food quality and presentation. Let me start off with, I have been to Cuba many times, so I know what you expect. Hotel's Contact Information. In the first place, the prices were absolutely outrageous. I am planning to go there with my two kids, how are the foods, beach, pools, rooms, any iguana? No milk or cream. We were very satisfied with exceptional service of Anna, Yanni. Traveling with kids and old parents is not an easy one to handel and make everyone happy. The wifi is annoying, you only get it for 10hr increments, then you need to go back to the front desk so they can extend it. The Reserve at Paradisus Varadero, Varadero: See 23 traveler reviews, 82 candid photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 97 hotels in Varadero and rated 3 of 5 at Tripadvisor. Our room was big and clean however there were ants everywhere in our room. My family all ended up with upset stomachs. Located on the 2nd and 3rd floors of the bungalows, you can rejoice in the views of the gardens surrounding the pool and the sophisticated Suites measuring 57.87 m. If you wanted a drink you needed to get out of the pool to get one. We enjoyed ourselves very much with support of our concierge team Lilly and Dennis. No. After I paid and stepped outside, the Manager said he only had $40 but would get the the rest. . We have our own lifeguard service, a water sports area, sports areas and an extensive entertainment programme, as well as beach bars, showers and medical services. The Reserve at Paradisus Varadero, Varadero: 21 Hotel Reviews, 82 traveller photos, and great deals for The Reserve at Paradisus Varadero, ranked #60 of 96 hotels in Varadero and rated 3 of 5 at Tripadvisor The Reserve at Paradisus Varadero is a luxury boutique hotel for all ages, located on a gorgeous stretch of white sand beach. There weren't any hand sanitizer stations on the resort. Have the ponds and fountains unmaintained or empty completely. 1. The suites are spacious, impeccably clean and maintained. The upgraded room is nice and proximity to kids pool and kids club (geared toward kids 3-7). This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. The Reserve adds an extra layer of comfort to your vacation experience. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112610832', '');}, 'log_autolink_impression');Paradisus Varadero recently? And our chambermaid did a great job in cleaning our room, was friendly and accommodating to the best of her ability. Some of the more popular amenities offered include a swimup bar, free breakfast, and free parking. Bring lots of Canadian dollars because thats what they want. The food was not good at all. Algae growing on stools and walls, some pools shades of green. Sign up now! We also feel Redtag should not endorse these Hotels with glowing ratings when they know this is not the case. 0.1 km from Paradisus Varadero Resort & Spa. Had a large rain shower, everyone was walking with umbrellas, we didn't have one so we asked for 1, they said they will bring it to our room2 days ago. We also learned from vacationers at other Hotels in the area as we walked the beach, that none of them had the experience we had. The Reserve At Paradisus Varadero is located directly on one of the area's finest beaches, approximately 30 km from the airport. She was very accommodating and resourceful, all our requests were served in no time. The Reserve at Paradisus Varadero is a family-friendly section of Paradisus Varadero, located directly on one of the area's finest beaches and at approximately 30 km from the airport. These changes may affect some services. Click on the preview-image above to see the full-size version of this Property Map. What a DISASTER! The pool bar in The Reserve side was not set up or in use. The kids pool is so rusted they have a pool noddle badly zip-tied around the sharp parts. Claim your listing for free to respond to reviews, update your profile and much more. Has anyone stayed at the reserve at (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112615685', '');}, 'log_autolink_impression');Cuba and the beach is absolutely beautiful. At times bars were out of certain things. I guarantee none of those guests will return and they will be sure to tell their friends. To start, yes I have been to Cuba before and know what to expect lol. There is a food shortage right now in Cuba, we were not notified about this ahead of time. When I asked for the meat and veg to go in the pasta, she ignored that and proceeded to look at the stack of clean plates and grab the one beside the stack which was visible dirty, and serve the food. Download Melia application for IOS and Android to reach a better experience on your mobile, 2022. There weren't any featured drinks or suggestions to guests. Dont assume credit cards are accepted anywhere. We ordered Vodka only to find out they didn't have any. Before or after dinner, a glass of wine or a delicious Mojito will never go amiss. There is a food shortage right now in Cuba, we were not notified about this ahead of time. 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