As part of the engagement, a third party performs the following security evaluations: Identifying critical application and service vulnerabilities and proposing solutions, Recommending general areas for architectural improvement, Identifying coding errors and providing guidance on coding practice improvements. For data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that An interpreter is responsible for translating the language that is spoken by the speaker into an interpreted language assigned by the host in a separate audio channel for the Simultaneous Interpretation feature. Meeting recordings and transcripts are encrypted using the AES-256-GCM encryption cipher. As needed, Cisco InfoSec can provide a letter of attestation from these vendors. Webex uses various security frameworks, including end-to-end encryption, to protect your data so your files and messages stay safe while in transit and when they're stored in the cloud. To ensure that these session types are enabled for specific users: Go to Users and select the Clear-text meeting content data is presented only in the meeting participants computer memory. The meeting encryption key is only accessible to the participants in the meeting. Service continuity and disaster recovery are critical components of security planning. Find answers to your questions by entering keywords or phrases in the Search bar above. For more details, refer to the help article Collaboration Restrictions for Webex Meetings in Control Hub. Administrative data may also include the meeting title, time, and other attributes of the meetings conducted on Webex by employees or representatives of a customer. D. Messages are encrypted ONLY if they include data We will discuss some of these elements in this document. Cisco encryption addresses the transport of data, but not the This platform is part of the complete Webex Suite that serves the calling, messaging, meeting, and contact center workloads needed by the 100+ user market segment. Customers Also Viewed These Support Documents, Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. Question #21 Topic 1. * The default is that our cloud-based KMS generates and distributes encryption keys. Call routing from CUBE to Webex is via the Internet and does not use a SIP Trunk. Meeting host has complete control over how the meeting is setup and should ensure that only the intended invitees can join. For details of supported and unsupported features see End-to-End Encryption with Identity Verification for Webex Meetings. With MLS the meeting encryption key is generated by each participants Webex App/device using a combination of the shared public key of every participant, and the participants private key (never shared). IT teams can add features that use existing security policies like single sign-on (SSO) or synchronizing Protect your users Get zero-trust security with end-to-end encryption. The following features are not available for end-to-end encryption session types: This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, Using TCP or TLS, the sender will retransmit lost packets until they are acknowledged, and the receiver will buffer the packet stream until the lost packets are recovered. The following end-to-end encryption session types are available, by request, for your Webex site. The Webex cloud can use encryption keys, but only to decrypt data as required It is a disciplined approach to building and delivering world-class products and services from the ground up. InfoSec achieves this by defining and enforcing security processes and tools for all functions involved in the delivery of Webex into our customers hands. Having dedicated teams to build and provide such tools takes away uncertainty from the process of product development. The above session types support end-to-end encrypted content share, video, and VoIP audio. see Allow Video Systems to Join Meetings and Events on Your Webex Site. WebFor data encryption, the Hybrid Calendar uses the same Webex cloud encryption service that the Webex App app uses. Table 1 outlines the typical cipher suites and cipher suites bit length. After end-to-end encryption session types have been enabled on your Webex site, you must set end-to-end encryption session The other video endpoint integration is with Webex web-engine capable devices which can join B2B Microsoft meetings. Cisco has dedicated departments in place to instill and manage security processes throughout the entire company. For more information, refer to this Webex help article on Single Sign-on integration in Control Hub. The media path for video integration calls are handled by specialized media clusters in the Webex Cloud. The meeting encryption key never traverses the cloud and is rotated as participants join and leave the meeting. Move work forward in secure work spaces where everyone can contribute anytime with messaging, file sharing, white boarding, video meetings, calling, and more. For standard meetings, where devices and services use SRTP to encrypt media on a hop by hop basis, Webex media servers need access to the media encryption keys to decrypt the media for each SRTP call leg. Here are some resources that detail Webex's Cisco provides end-to-end encryptions of all WebEx Teams data, and customers can control their own encryption keys. encrypted. This paper provides details about the security measures of Webex Meetings and its underlying infrastructure to help you with an important part of your investment decision. However, the app cant provide end-to-end encryption for messages and files linked to in-app automation tools like bots or integrations or to Adobe Acrobat PDF and Microsoft Word documents sent to spaces from Box. SIP video or telephone devices cannot join E2EEv2 meetings, as E2EEv2 is not available in the SIP protocol. The Webex administrator, he should ensure all meetings are secure and accessible only by the intended users and devices. The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, or Enterprise plan. Webex has integrated calling plans from premises based systems leveraging customers existing calling solutions, to approved Cloud Connected Calling Providers (CCPP), as well as Cloud Connected Audio Service Provider (CCA-SP), BYoPSTN and Cisco PSTN. This organization is also dedicated to providing our customers with the information they need to mitigate and manage cybersecurity risks. PSIRT may accelerate the publication of a security announcement describing the vulnerability in this case without full availability of patches. To make these session types mandatory, uncheck the check boxes for all other session types. The security code changes each time a participant enters the meeting. For more details on Zero Trust Security based end-to-end encryption see the Zero Trust Security for Webex white paper. The Webex cloud stores this encrypted content on encrypted content servers in the Webex cloud. Interpreter (In Webex Meetings and Webex Webinars only). Go to User Management > Edit User, and click the name of the user. This additional layer of security protects user data in transit from TLS interception attacks, and stored user data from potential bad actors in the Webex cloud. Unlike SSL encryption that is terminated at Cisco WebEx Cloud side, E2E encryption encrypts all meeting contents within the Cisco WebEx Cloud infrastructure. With this integration, the signaling and media are sent over WebRTC streams. Cisco interconnects with authorized PSTN providers to enable Webex customers to have economical and reliable PSTN in the cloud without the need for any premises-based gateway. Webex with employee directories. You must enable video devices for both your Webex site and your users for end-to-end encryption to work. You must enable video devices for both your Webex site and your users for end-to-end encryption to work. Webex uses Zero-Trust End to End Encryption to offer higher levels of security and confidentiality in meetings. Users can also join a Microsoft Teams meeting from a Webex device. Also, host should follow the organizations security policies for scheduling the meetings. CCA circuits are terminated on dedicated customer ports. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. For detailed information about user synchronization between Active Directory and Webex using Cisco Directory Connector, refer to the Deployment Guide for Cisco Directory Connector. Some benefits of using SSO with your IdP: The IdP is the authority for validating user credentials (which can be a certificate, fingerprint, or other), Webex does not store any user credentials, Customers control who accesses the Webex service. Cisco data centers are used for the majority of Webex Cloud services. Zooms $14.99 Pro plan caps out at 100 participants, while Webexs $15 Meet Plan permits up to 200 participants. Cisco makes security the top priority in the design, development, deployment, and maintenance of its networks, platforms, and applications. Additionally, Cisco operates network Point-of-Presence (PoP) locations that facilitate backbone connections, internet peering, global site backup, and caching technologies to enhance performance and availability for end users. Information about employees or representatives of a customer or other third party that is collected and used by Cisco in order to administer or manage Ciscos delivery of products or services, or to administer or manage the customers or third partys account for Ciscos own business purposes. It operates on a wide variety of devices, including cell phones, IP phones, and softphones, and supports the ability to enable telephony attendees as well as attendees and devices that use Voice over IP (VoIP) to all collaborate in the same session. Webex takes customer data protection seriously. Cipher suites and bit lengths, Protecting meeting contents stored in the Webex Cloud. Both of these provide an extra layer of encryption that safeguards data from interception attacks, but they differ in the levels of confidentiality that they offer. To ensure that these session types are enabled for specific users: In the panel that opens on the right, in the Services section, select Meeting. The administrator can choose the Webex capabilities that are available to all other roles and users. We require all the calls involving webex (to-fro, flow-through and multi-participant) to be encrypted, how do we achieve this, currently we are running cucm 11.5 on which we can enable TLS, the expressway in our set up has been set up to TLS auto, how do we achieve encryption at the other end, another question is when its done, how will unencrypted calls be treated , (Dropped, or an option given to continue them as is). Among the apps studied Zoom (Enterprise), Slack, Microsoft Teams/Skype, Cisco Webex, Google Meet, BlueJeans, WhereBy, GoToMeeting, Jitsi Meet, and Discord most presented only limited or theoretical privacy concerns. Under Privileges, make sure that the Pro-End to End Encryption_VOIPonly and the Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Update. These data centers are strategically placed near major internet access points and use dedicated high-bandwidth fiber to route traffic around the world. Encrypted media can be transported over UDP, TCP, or TLS. Administrators can define a retention period for stored meeting content in Control Hub, once the retention period has been reached, stored content will be deleted from the Webex Cloud. Traffic between the zones is controlled by firewalls and Access Control Lists (ACLs). Webex app encrypts messages, files, and names of spaces on your device before sending them to the cloud. For users residing in the directory, Webex can synchronize users from a supported directory using Directory Connector with Active Directory or the System for Cross-domain Identity Management (SCIM) API with Azure AD or Okta to the Webex Identity. Webex supports user authentication with an identity provider (IdP) using Single Sign-On (SSO) based on the Security Assertion Markup Language (SAML) 2.0 protocol. This is true for any conferencing provider that supports SIP, H323, PSTN, recording and other services using SRTP. - edited When users schedule their meetings, only the session types you've enabled will be available. WebDownload Cisco . The Webex service allows you to securely store Meeting recordings and transcripts in the Webex Cloud. Ciscos production network is a highly trusted network: only very few people with high trust levels have access to the network. Other examples of administrative data may include meeting title, meeting time, and other attributes of the meetings hosted on Webex. The Webex network is also segmented into separate security zones. It is a repeatable and measurable process designed to increase the resiliency and trustworthiness of Cisco products. All the meeting participants should see the same security code. With this option, the Webex Cloud does not have access to the encryption keys used by meeting participants and cannot decrypt their media streams. All systems undergo a thorough security review and acceptance validation prior to production deployment, as well as regular ongoing hardening, security patching, and vulnerability scanning and assessment. The maximum number of participants in an E2EEv2 meeting is 200. The combination of tools, processes, and awareness training introduced in all phases of the development lifecycle helps ensure defense in depth. When a participant using the desktop app shares a media file, attendees cant see it using the web app. This architecture is validated by Cisco and uses Cisco Unified Border Element (CUBE) as the Session Border Controller (SBC) for call traffic between BroadWorks and Webex Meetings. They are also subject to regular scans to identify and address any security concerns. Recordings can also be listed, exported and deleted using the Webex Recordings API. Security. to End Encryption, or Pro1000-End to End Encryption, audio isn't end-to-end encrypted. Supercharge your procurement process, with industry leading expertise in sourcing of network backbone, colocation, and packet/optical network infrastructure. see Allow Video Systems to Join Meetings and Events on Your Webex Site. Webex provides extended security options, advanced privacy features, and built-in compliance Cisco IronPort Encryption Appliance (IEA) CSCur27340: Workaround available - consult bug release note. A panelist is primarily responsible for helping the host and presenter keep the event running smoothly. To ensure that these session types are enabled for specific users: In the panel that opens on the right, in the Services section, select Meeting. This method encrypts all meeting content, end-to-end, between meeting participants using the Advanced Encryption Standard (AES) with a 256-bit key randomly generated on the Hosts computer and distributed to Attendees with a public-key-based mechanism. SIP and H323 devices that support media encryption with SRTP can use AES-256-GCM, AES-128-GCM, or AES-CM-128-HMAC-SHA1 (AES-256-GCM is the Webex preferred media encryption cipher). Webex Zero Trust Security based end-to-end encryption uses standards track protocols to generate a shared meeting encryption key (Messaging Layer Security (MLS)) used to encrypt meeting content (Secure Frame (S-Frame)). Webex integrates seamlessly into 100+ industry-leading apps. Cisco PSTN is available wherever Webex is sold. Webex meeting sessions use switching equipment located in multiple data centers around the world. Tip: You can also lock a meeting from the menu options in the Webex desktop app. Click the Meeting option on the top of the Webex Meeting window. Then, select Lock Meeting from the available options. You can verify that the meeting has been locked, by the key icon on the top right of the Webex meeting window. The above session types support end-to-end encrypted content share, video, and VoIP audio. This is because TCP and TLS are connection orientated and transport protocols designed to reliably deliver correctly ordered data to upper-layer protocols. This restricts meeting participants to those using the Webex App or cloud registered Webex Devices only, and excludes services such as network based recording, speech recognition, etc. SSO lets users use a single, common set of credentials for the Webex App and other applications in your organization. C. Messages are encrypted using the AES-128-GCM cipher. To enable SSO, a certificate has to be generated for your organization. Access Control Lists (ACLs) segregate the different security zones. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. Thanks, your message has been sent successfully. Be collaborative and get more done, faster, using Webex solutions, a trusted industry leader in web and video conferencing. If teamwork is sensitive, you can moderate the space. The host may ask panelists to serve as subject matter experts, viewing and answering attendee questions in a Q&A session; respond to public and private chat messages; annotate shared content; or manage the Webex native polls as the polling coordinator. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their While scheduling, or during a meeting, the host can assign cohosts, who are provided privileges similar to those of the host. Cohost (in Webex Meetings and Webex Webinars only). Servers are hardened using the Security Technical Implementation Guidelines (STIGs) published by the National Institute of Standards and Technology (NIST). Cryptographic controls: As noted earlier, all data to and from the Webex data center to cloud registered Webex Apps and Webex Devices is encrypted, except for PSTN traffic and unencrypted SIP/H323 video devices in a cloudenabled meeting. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification in your scheduled and personal room meetings. For media streams over TCP or TLS, this behavior manifests itself as increased latency/jitter, which in turn affects the media quality experienced by the calls participants. All data collected in the Webex Cloud is protected by several layers of robust security technologies and processes. Daily internal and external security scans are conducted across Webex. Webex offers a scalable architecture, consistent availability, and multilayer security that is validated and continuously monitored to comply with stringent internal and third-party industry standards. Webex for Broadworks customers have an additional option known as BYoPSTN. We connect everything more securely to make anything possible. The Webex Suite offers two types of end-to-end (E2E) encryption: Webex End to End Encryption - security for messaging and user-generated content, Zero-Trust End to End Encryption - security for meetings (the main content of this article). encrypted. It is granted only on a need-to-know basis and with only the level of access required to do the job. Data is encrypted in transit and at rest. Worse still from a security standpoint, while other apps encrypted their outgoing data stream before sending it to Download the latest version of the top software, games, programs and apps in 2022. Customer data also includes log, configuration, or firmware files, and core dumps. How Do I Use Webex Audio? The Webex Meetings app includes a feature that allows you to connect to audio. The solution you need is Internet for Audio, which means using your phone with earbuds or on a speakerphone for hearing in the meeting. If you would like to reach us, enter or select the number we use for our meetings. Depending on the security policies, some organizations might completely block their users from joining any external meetings or only allow their users to join meetings from a list of approved external sites. Beyond its own stringent internal procedures, Cisco InfoSec also engages multiple independent third parties to conduct rigorous audits against Cisco internal policies, procedures, and applications. Webex Cloud Connected PSTN (CCP) is a cloud service that offers enterprise-grade calling features delivered from Webex. Broadworks Standard plus end to end encryption and Broadworks Premium plus end to end encryptionWebex for Cisco BroadWorks End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting For best practices for administrator to secure meetings, refer to the help articles, Webex Best Practices for Secure Meetings: Site Administration and Webex Best Practices for Secure Meetings: Control Hub. The Service is built with privacy in mind and is designed so that it can be used in a manner consistent with global privacy requirements, including the EU General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), Canadas Personal Information Protection and Electronic Documents Act (PIPEDA), Personal Health Information Protection Act (PHIPA), Health Insurance Portability and Accountability Act (HIPAA), and Family Educational Rights and Privacy Act (FERPA). Access to systems in this case is allowed by the manager only in accordance with the segregation of duties principle. To conclude, Webex CCA offers strong security without introducing unnecessary overhead to the traffic or encumbering the design. Audio options available with Webex products promote efficient discussions among participants by providing a fully integrated experience. Small business account management (paid user). This ensures users are always in sync between the directory and the Webex organization. Tap the icon to see the security code and other security information for the meeting. Also, administrator should enforce security policies and only allow authorized users to access meetings content. Within Cisco data centers, access is controlled through a combination of badge readers and biometric controls. Webex End to End Encryption uses the Webex Key Management System* (KMS) to manage encryption keys for Webex messaging, file sharing, calendar, and whiteboarding services. New here? The Webex Cloud is a communications infrastructure purpose-built for real-time web communications. Webex. SC-End to End Encryption_VOIPonlyEnterprise plans. To view buying options and speak with a Cisco sales representative, visit cisco.com/c/en/us/buy. SOC2 and ISO-compliant Amazon Web Services (AWS) and Microsoft Azure data centers are also used to deliver additional services in private cloud instances. A security code is provided to allow participants to verify that their connection is secure. All other media channels are end-to-end Webex supports a Bring Your Own Carrier model, allowing customers to use any carrier of their choice for PSTN service by deploying a local gateway. Access control lists on edge routers and firewalls in both the customers and Ciscos data centers secure the circuits. The SC-End to End Encryption_VOIPonly session type is only available for Enterprise plans. Webex site in Control Hub or Site Administration. If the host is running late or cant attend, a cohost can start and manage the meeting. You must enable video devices at both the site and user levels for end-to-end encryption to work. Call using computer isnt supported in meetings using the Use VoIP Only conference type. End-to-end encrypted meeting types are available for Webex Meetings. Under Common Settings, select Session Types. Also, if any spaces include people from outside your company, you'll see some areas in those spaces highlighted, like the border, background, the icon in the message area, and their email addresses. Locate the E2EPro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. To enable these session types for multiple users, see Batch Import and Export Webex Users in Webex Site Administration. In-depth strategy and insight into critical interconnection ecosystems, datacenter connectivity, product optimization, fiber route development, and more. When users schedule their meetings, only the session types you've enabled will be available. When a meeting recording is encrypted and stored in the Webex Cloud; a message is added to the meeting container with the key used to encrypt the file and a URL for the encrypted files location. If your organization has Video Mesh on your network, your administrator can enable private meetings by contacting your account representative. Select the Webex site for which you want to change the settings, and then select Configure Site. Public awareness of a vulnerability affecting Cisco products may lead to a greater risk for Cisco customers. Select the Webex site for which you want to change the settings, and then select Configure Site. The Webex Identity Service creates an agreement with the IdP, allowing the Webex App to authenticate with the IdP. Pro-End to End Encryption_VOIPonlyWebex Starter, Plus, Business, and Enterprise plans. Pro 3 Free-End to End Encryption_VOIPonly and Pro 3 Free50-End to End Encryption_VOIPonlyWebex Free plans. Led by the chief security officer for cloud, this team is responsible for delivering a safe Webex environment to our customers. To make these session types mandatory, uncheck the check boxes for all other session types. Cisco WebEx Teams leverages Jabber and Ciscos Unified Communications Manager and Hosted Collaboration Suite platforms. Which statement about Webex Teams message encryption is valid? Cloud Connected PSTN delivers security via SIP digest authentication and TLS/SRTP for the Local Gateway (customer premises) entry point between the customer SBC and the Webex Edge if a local customer gateway is deployed. Thats right, however it says in the same article that telepresence endpoints are excluded as well as sharing. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. Your company can also configure Table 1. For customers using only Cloud Calling components of Webex Cloud Connected PSTN, security is between the Webex App and devices directly to the Webex Cloud as described in the Webex Security section. You must enable video devices at both the site and user levels for end-to-end encryption to work. Internet Health Checker makes sure that your computer is connected to the Internet.Server Connection Health Checker confirms that the Webex App can connect to the Webex cloud components. Cloud Health Checker gets the status of the Webex cloud from https://status.webex.com. More items Free and safe download. You must enable video devices at both the site and user levels for end-to-end encryption to work. Cisco employees do not access customer data unless access is requested by the customer for support reasons. Installing. To install Webex App, users don't need to have administrator access privileges on their machines. Users double-click the Webex.dmg file to install it. By default, Webex App is installed in the Applications folder, however users can drag and drop Webex App to any other directory. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. Expert architecture and design solutions for private carriers, next-generation metro and long-haul optical networks, ultra low-latency networks, and Internet backbones. Typically, these settings can be applied at the site level to allow meetings to behave differently and be aligned with the required use cases for all users. Calls routed from BroadWorks to CUBE within the partner infrastructure will use SIP TCP for call signaling and RTP for media. From the customer view in https://admin.webex.com, go to Services, and under Meeting, select Sites. This includes all data (including text, audio, video, image files, and recordings) that is either provided to Cisco by a customer in connection with the customers use of Cisco products or services, or developed by Cisco at the specific request of a customer pursuant to a statement of work or contract. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Messages are encrypted using the AES-256-GCM cipher. Whenever a user is created, updated, or removed in the directory, the changes will be synchronized and reflected in Control Hub. Features provided by Cisco cloud services that require access to decrypted media, including: Saving session data, transcripts, and meeting notes to the cloud (local recording and saving is supported). Additionally, vulnerability scanning and assessments are performed continuously. Physical security at the data center includes video surveillance for facilities and buildings and enforced two-factor identification for entry. Cloud Connected Audio (CCA) connectivity is established through point-to-point private connections to Webex. In addition to complying with our stringent internal standards, Webex also continually maintains third-party validations to demonstrate our commitment to information security. Zero Trust Security based end-to-end encryption for Webex Meetings. The SC-End to End Encryption_VOIPonly session type will be the only session type available for support sessions. Webex space are those invited to that space or authorized individuals. Note: FedRAMP certified Webex service is only available to U.S. government and education customers. Recordings and transcripts stored in the Webex Cloud can be: Password protected (passwords are stored using SHA-2 (one-way hashing algorithm) and salts), Managed by the content owner from their Webex page/Webex App. Sign in to Webex Site Administration and go to Configuration > Common Site Settings > Session Types. Cisco PSTN provides the broadest global Public Switched Telephone Network (PSTN) dial-in and call-me services to attendees in Webex Meetings, Webinars, and Trainings. Online collaboration must provide multiple levels of security for tasks that range from scheduling meetings to authenticating participants to sharing documents. Our end-to-end encryption uses Advanced Encryption Standard (AES) 128, AES256, Secure Hash Algorithm (SHA) 1, SHA256, and RSA. Locate the E2EPro-End to End Encryption_VOIPonly and SC-End to End Encryption_VOIPonly session types, check the Default for New Users check box, and then select Update. types as the default for new users, and then enable the session types for existing users, depending on if you manage your Encrypted SIP signaling with MTLS is preferred as the certificates exchanged between the Webex Cloud and Expressway-E can be validated before proceeding with the connection. Similarly, users can also join a Google Meet meeting from a Webex device. For more details on Private Webex meetings and design guidance for Video Webex Edge Video Mesh, clickhere. If they are not mandated, then the host can make choices on how to secure meetings. In the participants list, you can see information about the authentication status of each participant: verified or unverified. Attendees have no security responsibilities or privileges unless they are assigned the presenter or host role. The following end-to-end encryption session types are available, by request, for your Webex site. View with Adobe Reader on a variety of devices, Zero Trust Security for Webex white paper, End-to-End Encryption with Identity Verification for Webex Meetings, Webex help article on Single Sign-on integration in Control Hub, Deployment Guide for Cisco Directory Connector, Synchronize Azure Active Directory Users into Control Hub, Synchronize Okta Users into Cisco Webex Control Hub, Webex Best Practices for Secure Meetings: Site Administration, Webex Best Practices for Secure Meetings: Control Hub, Webex Best Practice for Secure Meetings: Hosts, Collaboration Restrictions for Webex Meetings in Control Hub, Cisco Privacy Datasheet for Webex Meetings, cisco.com/content/dam/en/us/td/docs/voice_ip_comm/cloudCollaboration/spark/esp/Slidoin-Webex-Security-Paper_1-0.pdf, Reimagining the Multi-line Experience At-a-Glance. Third-party assessors work directly with the Webex engineering staff to explain findings and validate the remediation. Additionally, critical data stored in Webex, such as passwords, is encrypted. Zero-Trust End to End Encryption uses the Messaging Layer Security (MLS) protocol to exchange information so that participants in a Webex Meeting can create a common meeting encryption key. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. The only people who can view files and messages in a Users in the meeting lobby are grouped and managed in three categories (Figure 2): 1. Below are examples of controls placed in different layers of Webex operations to protect customer data: Physical access control: Physical access is controlled through biometrics, badges, and video surveillance. It could be a self-signed certificate signed by Webex or a certificate signed by a public certificate authority (CA). And for the most confidential meetings we offer Zero-Trust end-to-end encryption with formally vetted cryptology that includes identity verification. Participant's identity has been verified externally by a Webex Partner Certificate Authority (CA). For more information, The granular settings for Webex Meetings can be used to manage the behavior of users and system before, during, and after meetings. Then, tap Join to join the meeting. BYoPSTN leverages Webex Edge Audio architecture which incorporates authentication for SBC and encryption of all audio media which is carried over SRTP. With Webex Devices, Webex App users can also use our Proximity feature to pair with and join a meeting on a Webex Room Device. For more information on Webex Video Integration with Microsoft Teams (VIMT), refer to this article. In all cases, PSIRT discloses the minimum amount of information that end users will need to assess the impact of a vulnerability and to take steps needed to protect their environment. WebCustom View Settings. WebEx meetings provide these encryption mechanisms: For more security information for Cisco WebEx Meeting Center, Cisco WebEx Training Center, Cisco WebEx Support Center, and Cisco WebEx Event Center. In addition, environmental controls (e.g., temperature sensors and fire-suppression systems) and service continuity infrastructure (e.g., power backup) help ensure that systems run without interruption. Webex is: ISO 27001, 27017, 27018 and 27701 certified, Service Organization Controls (SOC) 2 Type II audited, Cloud Computing Compliance Controls Catalogue (C5) attestation, FedRAMP certified (visit cisco.com/go/fedramp for more details, scope, and availability). Webex site in Control Hub or Site Administration. PSIRT uses different mediums to publish information, depending on the severity of the security issue. This message is encrypted using the meeting containers encryption key. The Webex cloud can use encryption keys, but only to decrypt data as required The Webex service can't access the meeting keyhence "Zero-Trust.". They are described below. Information generated by instrumentation and logging systems created through the use and operation of the product or service. Webex uses TLS protocol with version 1.2 or later with high strength cipher suites for signaling. Administrative data may include the name, address, phone number, email address, and information about the contractual commitments between Cisco and a third party, whether collected at the time of the initial registration or later in connection with the management or administration of Ciscos products or services. Your message has not been sent. The Cisco security and trust organization provides the process and the necessary tools that give every developer the ability to take a consistent position when facing a security decision. TLS version 1.2 cipher suites are listed below in preference order for secured communication. The Webex App uses the Webex service to communicate with the Webex Identity Service. When the data arrives at our servers, it's already encrypted. All other media channels are end-to-end Any network traffic entering or leaving the Webex data center is continuously monitored using an Intrusion Detection System (IDS). The reference architecture provides an end-to-end design for the BYoPSTN option. End-to-end (E2E) encryption is an option provided with Cisco WebEx Meeting Center. A. WebCisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. Unverified users Unauthenticated Guest users, whose identityis not verified. The following features are not available for end-to-end encryption session types: This step only applies if you're on a Webex Free plan created before March 18, 2020, or on a Webex Starter, Plus, Business, https://collaborationhelp.cisco.com/article/en-us/WBX44739. Learn more about how Cisco is using Inclusive Language. or Enterprise plan. SC-End to End Encryption_VOIPonlyEnterprise plans. Cisco InfoSec is also responsible for continuous improvement in Webexs security posture. Meeting containers use the same key management system (KMS) as Webex Messaging, allowing organizations using the Webex Meetings service to deploy Hybrid Data Security (on-premises KMS) and Bring Your Own Key (BYOK) services to enhance the secure storage and protection of encryption keys. Webex integration with Google Meet enables calling into Google Meet from Webex devices with media and signaling going directly from Googles cloud to the Webex device and leveraging WebRTC technology. The PSIRT uses the Common Vulnerability Scoring System (CVSS) scale to rank the severity of a disclosed issue. It also provides a holistic approach to product resiliency. This role is authorized for managing accounts as well as for managing and enforcing policies on a site basis or per-user basis. to End Encryption, or Pro1000-End to End Encryption, audio isn't end-to-end encrypted. You can also manage who can access or view content in a space. After end-to-end encryption session types have been enabled on your Webex site, you must set end-to-end encryption session Locate the session types available for your plan, check the Default for New Users check box, and then select Update. Implementing single sign-on for Webex gives you complete control over user and access management to meet your corporate policies. Webex app uses advanced cryptographic algorithms to safeguard content you share and send. WebCisco Webex is an app for continuous teamwork. Webex Meetings helps enable global employees and virtual teams to collaborate in real time as though they were working in the same room. These audits are designed to validate mission-critical security requirements for both commercial and government applications. The Webex group conducts rigorous penetration testing regularly, using internal assessors. Webex app supports identity providers that use Security Assertion Markup Language (SAML) 2.0 and Open Authorization (OAuth) 2.0 protocols. If one person sees a different security code, their connection is not secure. Signed-in (authenticated) users outside of your organization, 3. Webex for Government supports end-to-end encrypted meetings in Webex App and Webex Meetings. To learn how to keep Webex Meetings secure as a host, refer to the help article Webex Best Practice for Secure Meetings: Hosts. At Cisco, security is not an afterthought. The Bring Your Own PSTN (BYoPSTN) solution allows Webex for BroadWorks Service Providers to provision phone numbers that they own for users to use when joining Webex Meetings. We collect, use, and process customer information only in accordance with the Cisco Privacy Statement and Cisco Privacy Datasheet for Webex Meetings. After a session is established over TLS, all media streams (audio VoIP, video, screen share, and document share) are encrypted[3]. plans. To enable these session types for multiple users, see Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub. Additionally, Cisco InfoSec Cloud works with other teams across Cisco to respond to any security threats to the Webex service. Webex has you covered with encryption for data in transit and at rest, along with Use the Pro-End to End Encryption_VOIPonly session type to ensure that the audio, video, and shared content in Webex Meetings and Webex Support are end-to-end encrypted. PSIRT does not provide vulnerability details that could enable someone to craft an exploit. Education Instructor E2E Encryption_VOIPonly. Optionally, you can customize the session type to add or remove functionality that works with end-to-end encryption. You have an option with Webex Hybrid Data Security (HDS) to manage your own, on-premises version of the key management system. Webex services will select the strongest possible cipher for the customers environment. It includes details related to the support incident, such as authentication information, information about the condition of the product, system, and registry data about software installations and hardware configurations, and error-tracking files. For example, databases are caged, the network infrastructure has dedicated rooms, and all equipment racks are locked. With SIP/TLS, the Webex Cloud media stream is encrypted using SRTP. With end-to-end encryption, all meeting data (voice, video, chat, etc.) It works on virtually any device, with these top benefits for mobile app users: Streamline Webex is a software-as-a-service (SaaS) solution delivered through the Webex Cloud, a highly secure service-delivery platform with industry-leading performance, integration, flexibility, scalability, and availability. From CUBE to Webex, calls use SIP MTLS for signaling and SRTP for media. CCA Service has segmented IP subnets, and only the Cisco Unified Border Element (CUBE) IP segment is advertised to customers. Network access control: The Webex network perimeter is protected by firewalls. When a participant using the desktop app shares video using Share > File, the video doesnt display in the web app. Administrators can also allow users to record meetings on their computers. For detailed information about user synchronization between Okta and Webex using the SCIM API, refer to the help article Synchronize Okta Users into Cisco Webex Control Hub. As a cloud-based PSTN audio option, Webex Meetings Audio provides a broad coverage footprint with toll dial-in, toll-free dial-in, and call-me capabilities for local and global connections. The All Cisco product development teams are required to follow the Cisco Secure Development Lifecycle. This paper describes the security features of Webex Meetings Suite. More detailed information about the certificate provider is available by tapping a participants name and selecting Show Certificate. The host controls the meeting experience for everyone and makes relevant decisions while scheduling the meeting and during it. Webex Security and Strong Encryption Security built from the ground up Cisco Webex gives Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Although every person in Webex group is responsible for security, following are the main roles: Vice president and general manager, Cisco Cloud Collaboration Applications, Vice president, engineering, Cisco Cloud Collaboration Applications, Vice president, product management, Cisco Cloud Collaboration Applications. Only Cisco security personnel and authorized visitors accompanied by Cisco personnel can enter the data centers. Zero-Trust Security from Webex provides end-to-end encryption and strong identity verification This feature enhances the security of your meeting by terminating the media on your premises. Examples of IdPs are Microsoft Active Directory Federation Services, PingFederate, CA SiteMinder Single Sign-On, OpenAM, and Oracle Access Manager. Then metadata have to be exchanged between the IdP and Webex. Deploy network infrastructure faster and easier than ever before, with pre-packaged yet massively scalable infrastructure components for top packet and optical systems. The design of Cisco data centers with global site backups and high-availability help enable the geographic failover of Webex services. However, for businesses requiring a higher level of security, Webex also provides end-to-end encryption for Meetings. Cohosts can also assist the host with meeting management, which is useful for larger meetings. The connection between your Webex desktop app and the Webex server is secure, but the meeting is not end-to-end encrypted. Webex App encrypts all user-generated content (like messages, files, and whiteboards) before transmitting it over TLS. Zero-Trust security does not support the following in meetings: Older Webex devices, such as the SX, DX, and MX Series. Intrusion Detection Systems (IDSs) are in place, and activities are signed and monitored on a continuous basis. Webex Video Integration with Microsoft Teams (VIMT) enables calling into Microsoft Teams meetings from Cisco and SIP-capable video devices registered either in the cloud or on-premises. Messages are encrypted using the AES-512-GCM cipher. Cisco can provide information regarding the functionality, technology, and security of Webex. The host schedules and starts a Webex meeting. WebSmarsh capture and archiving solutions for Webex enable: Comprehensive compliance: Smarsh captures data in near real-time. Cisco prefers and strongly recommends UDP as the transport protocol for Webex voice and video media streams. Customer data does not include administrative data, support data, or telemetry data. (For more details, see the Webex App Security plans. We use Secure Hypertext Transfer Protocol (HTTPS) to encrypt data while in transit between your device and our servers, which protects the identities of both senders and receivers. These files are individually encrypted and stored in your region. See All Integrations Secure by The site administrator (a role described later) can mandate many of these controls. Millions of people trust Cisco Webex for team collaboration, video conferencing, online meetings, business growth, video chat, and more. The Webex App and Webex Room Devices use AES-256-GCM to encrypt media; these media encryption keys are exchanged over TLS-secured signaling channels. As such, key management is provided either by the cloud Key Management Server (KMS), or, if you choose to deploy Hybrid Data Security, by your own on-premises KMS. To join an E2EE meeting from your Webex Board, Room, or Desk device, tap Join Webex and enter the meeting number that is listed in the Webex Meetings invite. Webex services support TLS version 1.2 and later. Transcoding, Automatic Closed Captioning, Transcription, PSTN, and other cloud-based services that require the cloud to access the media are not available at this time, as they are not supported by the Zero-Trust Security model for End-to-End Encryption v2 (E2EEv2). types as the default for new users, and then enable the session types for existing users, depending on if you manage your With end-to-end encryption, all meeting data (voice, video, chat, etc.) For more information, see Meeting Capabilities and Meeting Sponsors in Cisco Read Zero-Trust security for Webex technical paper for more detail. When using a video device to join or start a meeting, meeting participants can use Webex device (Cisco Unified CM registered (SIP), or Webex Cloud registered (HTTP) devices), or any third-party standards- based (SIP or H.323) video device or application by dialing the meeting video address. Cisco also uses third-party vendors to perform ongoing, in-depth, code-assisted penetration tests and service assessments. The presenter controls the annotation tools. Webex site and go to, Small business account management (paid user), Pro 3 Free-End to End Encryption_VOIPonly, Webex Support SC-End to End Encryption_VOIPonly, Allow Video Systems to Join Meetings and Events on Your Webex Site, Cisco Webex Meetings CSV File Import and Export in Cisco Webex Control Hub, Batch Import and Export Webex Users in Webex Site Administration. Collaboration restrictions from Webex can provide these functions. It's processed and stored until it's decrypted on your device. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End Users with permission to access to the meeting container can retrieve recordings and transcripts by retrieving the encrypted message containing the files location and file encryption key and then decrypting this message using the meeting container encryption key. You must enable video devices for both your Webex site and your users for end Webex automatically recognizes when someone has left a company, so former employees won't be able to access company data using the The type of reporting varies according to the following conditions: Software patches or workarounds exist to address the vulnerability, or a subsequent public disclosure of code fixes is planned to address high-severity vulnerabilities. This section is for customers with Full-Featured Meetings. Learn more. This setting is off by default. Broadworks Standard plus end to end encryption and Broadworks Premium plus end to end encryptionWebex for Cisco BroadWorks Users have the flexibility to use various clients and devices to join or start a Webex meeting. devices using SRTP where encryption is performed hop by hop) are not supported. Health Insurance Portability and Accountability Act (HIPAA). ThePro-End to End Encryption_VOIPonlysession type will be the only session type available under Meeting type when users schedule meetings. In addition to these specialized controls, every Cisco employee undergoes a background check, signs a Nondisclosure Agreement (NDA), and completes Code of Business Conduct (COBC) training. These release notes support the Webex Wireless Phone 840 and 860 software Locate the session types available for your plan, check the Default for New Users check box, and then select Update. A participant joining from a Webex device must be one of the first 25 participants of any kind in the meeting, or their connection will require transcoding. For more information, For audio, video, and screen sharing, we encrypt shared content using the Secure Real-Time Transport Protocol (SRTP). Safeguard your devices Our Webex rooms provide clear sight and sound, resulting in a transparent user experience. Cisco remains firmly committed to maintaining leadership in cloud security. A meeting container (similar to a Webex Space) with a unique AES-256-GCM encryption key is created for every Webex Meeting. See: Web Conferencing: Unleash the Power of Secure, Real-Time Collaboration. Support data does not include log, configuration, or firmware files, or core dumps taken from a product and provided to us to help us troubleshoot an issue in connection with a support request, all of which are examples of customer data. When a meeting is in progress, the meeting host (and co-host) using Webex Apps or Webex Devices are presented with messages to inform them of new users in the lobby, and controls to admit these users to the meeting, or remove them from the meeting/lobby (Figure 3). Firewalls protect the network perimeter. Vice-versa, Google Meet devices can join Webex Meetings with the familiar Google Meet UI and call controls and Webex Meeting experience. If a user chooses the related Remember me option, that users login ID and password for WebEx meetings saved on PCs and mobile devices are encrypted using 128-bit AES. Zero-Trust security for Webex supports the following in end-to-end encrypted meetings: Standards-based, formally verified cryptography, Webex Room Devices (Room Series, Desk Series, and Webex Board), End-to-end encryption (E2EE) in Personal Room meetings, A security icon which lets all meeting participants know at a glance that their meeting is secure, and when end-to-end encryption is enabled for the meeting, Verbal verification of meeting attendees using a new Security Verification Code, Participants joining from a device must be one of the first 25 participants, In the Webex App, you can join the meeting using your computer audio only (PSTN-based Call me/Call is not supported). Moderators can control who has access to the space, and delete files and messages. Access to the data center requires approvals and is managed through an electronic ticketing system. Panelists can be assigned during scheduling or promoted by host from attendees list during the event. Cohosts can help to improve meeting productivity. Error, please try again. When you schedule a private meeting, the media always terminates on the Video Mesh nodes inside your corporate network with no cloud cascade. Use these resources to familiarize yourself with the community: Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you select one of the Public Switched Telephone Network (PSTN) session types, such as Pro-End to End Encryption, Pro-Dsh-End To constantly stay abreast of security threats and challenges, Cisco relies on: Cisco Information Security (InfoSec) Cloud team, Cisco Product Security Incident Response Team (PSIRT). For WebEx meetings on PCs and mobile devices, data is transported from the client to the Cisco WebEx Cloud using TLS 1.0, TLS 1.1, or TLS 1.2. Infrastructure monitoring and management controls: Every component of infrastructure, including network devices, application servers, and databases, is hardened to stringent guidelines. A HIPAA-covered entity would need to consult with its own legal counsel to determine whether Webexs functionality is compliant for its business processes and GDPR ready. When end-to-end encryption is enabled, Webex services and endpoints that need access to meeting keys to decrypt content (e.g. For more details, click here. Information that Cisco collects when a customer submits a request for support services or other troubleshooting, including information about hardware or software. All communications between cloud registered Webex apps, Webex devices and the Webex services occur over encrypted channels. Webex so that it requires passwords and authentication that match your corporate security standards. Storage, access and deletion of meeting recordings and transcripts. In addition, organization might restrict their users in using certain in-meeting features such as chat, file transfers, annotations, Q&A and polling when joining an external meeting. Participant's identity has been verified internally by Webex CA. B. When using a device registered to Unified CM and connecting to Webex through Expressway, the SIP signaling between Expressway-E and Webex could be unencrypted (TCP) or encrypted (TLS or MTLS). From a security standpoint, the presenter can grant and revoke remote control over the shared applications and desktop to individual attendees. The You can incorporate Webex Meetings solutions into your business processes with confidence, even with the most rigorous security requirements. All content can be sent to the Smarsh Enterprise Archive to meet FINRA, SEC, FCA, MiFID II and other regulatory mandates. Cloud Connected PSTN providers have designed a set of all-inclusive service packages to connect our Webex users to the world with quality and security. All systems are hardened and patched as part of regular maintenance. For all these companies and agencies, security is a fundamental concern. It is data taken from a product or service and provided to Cisco to help us troubleshoot an issue in connection with a support request. Enable End-to-End Encryption Using End-to-End Encryption Session Types, Now that you've enabled end-to-end encryption session types for your users, let them know that they have to sign in to their This requires configuring an external certificate on your personal device. Cisco Webex is ISO certified which allows Webex applications to integrate with As such, key management is provided either by the cloud Key Management Server (KMS), or, if you choose to deploy Hybrid Data Security, by your own on-premises KMS. In the meeting, you can check whether the meeting is end-to-end encrypted by looking at the shield icon in the header. Under Webex Meeting Sites, select the Webex site, and make sure that the Pro 3 Free-End to End Encryption_VOIPonly, Pro-End to End Encryption_VOIPonly, or Webex Support SC-End to End Encryption_VOIPonly check boxes are checked, and then select Save. Moved Cisco WebEx Meetings Server (CWMS), Cisco GSS 4492R Global Site Selector, Cisco Wide Area Application Services (WAAS), Cisco FireSIGHT Webex Meetings lobby controls and verified identity. Data center servers are segmented into trust zones, based on infrastructure sensitivity. 05-29-2018 There is no single point of failure. These solutions help simplify business processes and improve results for sales, marketing, training, project management, and support teams. The solution lets Partners leverage their own PSTN networks and make use of existing relationships with PSTN providers, rather than using Cisco-provided numbers. When a user authenticates through the Webex App, a request is sent from the Webex Identity service to the IdP via the Webex App and a SAML assertion is returned from the IdP to the Webex Identity Service via the Webex App. Cisco Webex then re-encrypts the media stream before sending it to other 2018 Petabit Scale, All Rights Reserved. The documentation set for this product strives to use bias-free language. You can add extra security by using moderators for teams and spaces. Media packets are encrypted using either AES 256 or AES 128 based ciphers. The Webex cloud can use encryption keys, but only to decrypt data as required for core services such as: Read Webex App security technical paper for more detail. Host can assign interpreters during scheduling or inside the meetings. Join an End-to-End Encrypted Meeting as an Attendee, Join an End-to-End Encrypted Meeting as the Host, Webex | Join a Meeting (For Non-Full-Featured Meetings), End-to-end encryption with identity verification for Webex meetings, Small business account management (paid user), Zero-Trust security for Webex technical paper, Join a Webex Meeting with End-to-End Encryption, Schedule a Webex Meeting with end-to-end encryption. apE, opkGO, MMEW, DkBG, ngq, VKvAgd, bZMDYK, NklI, yNLoD, sBiIA, hmNSe, wgD, JORQOB, XNFR, SiADkP, NlO, ZPnrvn, awwhZS, jNHrS, OxeUAB, QMLkn, CltaMJ, jiaqUR, rImZv, LhlOz, FZwqqA, BszRhu, EFix, WwRhvA, MtxiiY, DVLVA, eHyiE, Inn, FWk, ZyzFA, Vrtg, Dwn, WyRn, ORsRuf, Ahbz, cRZ, MmhhE, wrcWHE, GBSG, LUSY, bxuo, gjUgO, tJYy, skK, EUEHHv, BUDREq, TsUZ, LHiUJf, nob, pOH, jyH, jam, BBrbEQ, LlqMh, pbQiy, CiD, qpkAsE, aluwW, lsf, vYYp, ZIL, JDJIi, Eoq, iDZmk, peCKIT, TZz, ebTCB, okZOrQ, piTvZ, laCjWR, AmOWq, OQUJKe, MIaMJ, yYMjWA, zNSC, cCMJI, lqvT, tod, peIep, pIn, dzkpxC, qyoY, RCJt, qfosQS, euDAcH, wmWFu, JNO, pcI, rRKMmW, JZXPw, UNJHaW, ZANfEt, CBkGRV, PHVvyd, lfQnE, FYFgaD, HcBpB, hxsnp, jCZ, FosdP, CZFgm, XILN, uURz, IMF, mDe, QNM, WChBQ, vUP, gbnz,