You can also try updating Facebook to the latest version or uninstalling and reinstalling it. I am using automatic DNS settings, I have not manually entered DNS settings. I then tried to watch older episodes in the same season, with the same error. provided; every potential issue may involve several factors not detailed in the conversations When trying to watch TV Show that I have purchased, when trying to get into the actual TV series, I am presented with an error "An unexpected error occurred.". Unlock your device and try again. Hanxuejia, call Sep 9, 2016 4:22 PM in response to Diana.McCall. Tap on Action tab. Forgive my navety, but do you have a link or address for the individual(s) who are seeking this information. All postings and use of the content on this site are subject to the. Nov 19, 2016 1:08 PM in response to murraysyd. ask a new question. If you see error 4037, your computer is unable to update your device because it's passcode locked and the device wasn't unlocked for the update or restore. Some are fine, and are always fine. 1-800-MY-APPLE, or, Sales and dr.j.bond, call Hope this helps you out. I just wish I knew what caused the problem in the first place. I have full internet service working fine in all aspects. Reboot one more time this extra reboot seems to reassure us that nothing remains of the 2 programs. It only affects certain TV shows. User profile for user: Alley_Cat, User profile for user: An unexpected error occurred. To fix "An unexpected error occurred" on Facebook, you can try clearing the app's cache, creating a new account using the same login details, or installing an older version of Facebook. To fix the issue, use the Share option in the Books app on your device to email the PDF to yourself. Select your startup disk, then press and hold the Shift key while clicking "Continue in Safe Mode." Log in to your Mac. Refunds. only. I've also tried closing all apps, restarting the Apple TV, resetting the Apple TV, and sometimes that helps temporarily but the problem always returns. Check every icon to browse all files on your iPhone > Select the files you'd like to backup > Click OK to confirm. I have no problem with my purchased movies or music though. There are no connection problems with my mac mini. I click on TV, so to favourites, then select one of the series I have favourited. HBO Max worked on my phone & thru Apple TV, but not thru X1 box. 1. 1-800-MY-APPLE, or, Sales and Things to try out, as recommended by Apple support. Sep 17, 2016 7:02 AM in response to murraysyd. Are you saying the same shows repeatedly fail, are you able to test the Apple TV in another location. It won't let me start the game unless it crashed at least twice and it randomly crashes during loading screens. Step 2. What do you mean? This was occurring for me when trying to watch Game of Thrones however it's now just stopped happening. Solution 5. Solution 1: Reboot Apple TV This is 100% easy way to fix any problems like there's a problem loading this content when you're facing, there is no doubt that basic issue can be fixed through this way. Switch to a USB port on a different computer. Click '+' -> 'Add Apple ID..' and re-sign in with your Apple ID 6. Connect your iPhone to computer with USB > Launch FoneTool and click Phone Backup from its main interface. What app are you using? 7. Reddit and its partners use cookies and similar technologies to provide you with a better experience. As a bit of a more specific example, I watch the TV series Suits. Not sure where to go with this. I have rebooted the Apple TV Series 4. Provided Support w/ the titles of the problematic movies. Winston Churchill, User profile for user: Red Mage Lv 70 I have a similar problem, except that mine says An Unexpected error has occurred. There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. I can access the ITunes store without any difficulty. Once you start seeing photographs in the Outlook app, you can save them by right-clicking and choosing the Save On your computer, open . Cellular Update Failed or Apple Pay Not Available alert I don't know which port wsHttpBinding uses, but after . I disconnected the ethernet cable from my Apple TV Series 4, and connected to my WiFi network. I have the same problem. A forum where Apple customers help each other with their products. provided; every potential issue may involve several factors not detailed in the conversations Networks that have inherent issues can be seen to work differently with different versions of the same software. A forum where Apple customers help each other with their products. I tried one possible solution. Refunds. Step 3: Again, scroll down till you find Reset.Tap on it. It is intriguing and faintly reassuring that Apple have certain suspicions about the causes. Jan 6, 2018 3:45 PM in response to murraysyd, it looks like Apple steals your money and won't let you watch the shows you legitimately purchased in their store. Disconnecting many things will often reset them. Apple TV (4th Gen), User profile for user: What steps do you take leading up to the error? 1 More posts you may like we installed the newest update and tried opening the app and got the same error message. Apple may provide or recommend responses as a possible solution based on the information provided; every potential issue may involve several factors not detailed in the conversations captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of any proposed solutions on the community forums. Jun 27, 2016 4:47 AM in response to Diana.McCall. Step 2: Scroll down till you find General.Tap on it. omissions and conduct of any third parties in connection with or related to your use of the site. The iTunes TV shows app, or a third-party app? Mar 29, 2016 1:18 AM in response to Scott Smallwood. Scott Smallwood, User profile for user: Happy to report prior problematic movie titles are now playing successfully this AM! Before proceeding, make sure to back up the data on your iPhone and note down the Apple credentials used on the iPhone to re-setup the iPhone. Windows errors occur when a desired operation has failed or an unexpected condition occurs. Go to Selective Backup and click Get Started. Another bit of interesting information. Fix #1: Restart Mac to Troubleshoot Mac Error Code 8050 The mac error code 8058 can delete if you can restart your Mac. Then enlarge the Network adapters section. Learn what to do if you forgot your passcode. User profile for user: Since updating my Apple TV 4 Gen to tvOS 9.2 I'm experiencing issues w/ the playback of certain movies I've purchased via iTunes. Apple disclaims any and all liability for the acts, I have tried restarting, reseting, and will consider an exorcism if necessary. If the above doesn't work call Apple TV (Help Menu lists the number) in your area and they will walk you through resetting your device and connection. Jun 27, 2016 4:19 AM in response to murraysyd. If prompted, trust your device. My husband and I have an Apple TV 4, an iPhone 11 and an iPad (not sure of the version but new as of January 2018) and utilize family sharing for Press J to jump to the feed. I am having this exact same problem.only a couple of my purchased shows will load without getting the "an unexpected error occurred" message (I use the same workaround as you which is irritating because I usually don't use the siri remote). If you see error 4037, your computer is unable to update your device because it's passcode locked and the device wasn't unlocked for the update or restore. Basically, sign out and then sign in of your Apple ID. Find out what to do if you've forgotten your passcode. If I select The Good Wife, for example, it always comes up with the error. Turn on your Mac and continue to press and hold the power button until you see the startup options window. Reset NVRAM You can also reset NVRAM on your Mac, and see if it fixes the error. BTW, the same error occurs when trying to save as PDF. I was hoping the update would fix this problem, but obviously it didn't. (This is different than changing existing payment methods) This can be done through PayPal here. I have done a reset of the Apple TV to clear any settings that I could have changed which may have affected this, but have also double checked that no DNS settings have been changed. Contact support for assistance." I have full internet service working fine in all aspects. You say that 'Support' would like to hear precise details from others with this problem. An unexpected error occurred. I keep getting this: An unexpected error occurred while signing in. Make sure that the cable is in good condition. I'd be inclined to do as directed and contact support. I wonder if folks think that they ARE contacting support here in these user volunteer to user consumer forums? An unknown error occurred (4014). Jun 27, 2016 3:15 AM in response to murraysyd. Remove the Apple ID you currently have registered by selecting the ID on the left panel and hitting the '-' sign on the bottom 5. Apple disclaims any and all liability for the acts, Then see -> If you can't connect or sign in to iCloud, If you can't connect or sign in to iCloud - Apple Support, Mar 28, 2022 4:24 PM in response to Raicya, that Is not my problem solution Im facing issue with facebook loggin error. If your movie has a PCM 5.1 audio track in it, switch it to DTS 5.1 and check if the error goes away. You also did not answer my questions relating to methods of avoiding regional content restrictions, so I'm not sure if that may be affecting you. If you still see an error, contact Apple Support. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Press and hold the power button until you see options, then click Restart or press R (or use the Touch Bar). This is also only a recent development. Looks like no ones replied in a while. 1, hold the Windows key and press X, then choose Run in the popup menu. Apple iPhone 12 - 5G smartphone - dual-SIM / Internal Memory 64 GB - OLED display - 6.1" - 2532 x 1170 pixels - 2x rear cameras 12 MP, 12 MP - front camera 12 MP - AT&T - black. We now keep a file folder on the laptop with the pictures and when the 50005 infection happens (four times now) we have to remove all photos from the Frame TV one at a time, load up a thumbdrive with the saved photos on the laptop, and then re-save them into My Photos on the Frame TV. Also wanted to mention the problematic movie titles play fine via my Apple TV 3rd generation as well Mar 28, 2016 12:23 PM in response to Alley_Cat. Press question mark to learn the rest of the keyboard shortcuts Switching to DTS 5.1, AC3, or anything other than PCM 5.1 did the trick for many users. All postings and use of the content on this site are subject to the. This has been happening to me several times a week and doing this seems to fix the issue. Uninstall Outlook connector and re-install it and check if it helps: To uninstall Outlook Connector: Close all the Office application. I have updated firmware versions. I can use AirPlay to play the title from my local iTunes library to my Apple TV Series 4. Run the resetnavpane command - did not fix the problem 4. In Safari, App Store Connect > Make sure to remove the old build > click save > refresh page > Select the latest build > click add to review. Perhaps you have a connection problem of some kind, you haven't really told us much about what your problem is. An unexpected error has occurred. Plug your iPhone, iPad, or iPod directly into your computer's USB port (not into an attached keyboard or USB hub). I hope it is the same for others who had this snag. The Galaxy Z Flip has a well-protected screen once folded up, but if you are unlucky enough to drop it and damage it then Samsung Repair can help with a genuine repair. it worked pretty good until the last 1 month or so. Your version could have become corrupted over time and often, the regular updater doesn't restore the apps well enough. The Low Power Mode will turned off automatically. I have the same problem, I can't play any of my purchased TV series anymore since last Friday. Mar 30, 2016 12:43 PM in response to Scott Smallwood, Received a voice mail from Apple Support today confirming a fix has been made to the backend iTunes store which they claim has resolved these issues (? limfromsouthampton, User profile for user: murraysyd, User profile for user: Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate. I'm also connected via Ethernet so I know it's not interference. [OR-IEH-01] guide me Some are affected, and are always affected. I can stream the title to my older Apple TV Series 3, over WiFi. Get "An unexpected error has occurred" and a "Dismiss" button. Wait for a few seconds while the system is checking for updates If there is an update, click on the Download and Install button (You can see Your Software is up to date if there are no updates available) 1 Answer Sorted by: 3 Working solution : Follow suggested setup steps on iphone instead of computer. omissions and conduct of any third parties in connection with or related to your use of the site. Diana.McCall, User profile for user: only. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I played on android for years and now i got an iphone 12 and whenever i try to use facebook link it says "an unexpected error occurred while linking account" my old appleid is deleted and so therefore i need it connected to my new appleid.. Before you ask all the questions i already answered: I already tried selfservice doing the facebooklink What app are you using? I was able to get contact methods to Contact Apple Supportin mere seconds choosing, Sep 11, 2017 9:37 AM in response to lucieshines. I entered my Apple ID and password, and got this message: "An unexpected error occurred while signing in. Plug your device directly into your computer. This may also happen when you try syncing with Apple Books, because it uses the same process. Relaunch Outlook when the repair process completes. deleted the app and when we try to search for it to download it we get the same error again. Click the 'Edit' button and 'Remove' the Facebook for iDevice. A forum where Apple customers help each other with their products. Apple may provide or recommend responses as a possible solution based on the information I'm having an issue now where most movies are shown with no artwork and are just blank boxes. This can be done through Amazon Pay here. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of I can stream the title from the iTunes Store to my iPhone, over WiFi. 2. Go to Control Panel< Programs and Features. Cookie Notice ), Mar 30, 2016 1:30 PM in response to Scott Smallwood, Apr 1, 2016 1:24 AM in response to Scott Smallwood, An unexpected error occurred - Apple tvOS 9.2, User profile for user: What is Apple Configurator ? I can access the ITunes store without any difficulty. I have also checked my router and there are no DNS setting changes there, either. Finally, are you using any sort of VPN, unblocker, or DNS service, that might affect access to certain programs? An unexpected error occurred - Apple tvOS 9.2 Since updating my Apple TV 4 Gen to tvOS 9.2 I'm experiencing issues w/ the playback of certain movies I've purchased via iTunes. If the issue persists, try switching to AC3 and check the results. I came on the forums expecting this to be a wide spread problem with multiple complaints about it.shocked that's not the case. From today, that workaround has started showing the same error message as well. This is also only a recent development. Try these steps: Make sure that your Mac has the latest version of macOS or the latest version of iTunes. At first it was just a couple of my shows, now it's most of them. The Acrobat ribbon on Excel and Word work perfectly, but PowerPoint displays the "Unexpected error" of PDFmaker when using the ribbon, even for a fresh new file. I need to ask this because your access to certain programs may be blocked by the provider, based on location. 6. *Fixed* 64,005 views Sep 3, 2015 175 Dislike Share Save Description Paranormal 152 subscribers Please help me solve this issue. While it is random in that it doesn't affect all TV shows, it isn't random in that it ONLY affects certain TV shows. If you still see the error, check for other USB issues, check your third-party security software, then check your hardware. Apple may provide or recommend responses as a possible solution based on the information Using Apple Configurator, admins can simply connect iPhones, iPads, and Apple TVs to a Mac device to pre-load these devices with iOS, iPadOS, and tvOS device management profiles respectively, and . Nov 21, 2016 6:43 AM in response to filipiak. Once the uninstallation is complete reboot the system. Sorry for the delayed reply. If you still see an error, contact Apple Support. Charge the iPhone & wait until the battery is fully charged (100%). To start the conversation again, simply and our As of 0800 UTC this morning, problems are resolved and all my purchases are available to stream. Update your Windows 10 or 11 operating system. To start the conversation again, simply However if I select The West Wing, it never comes up with the error. However if I tried to use the TV Shows page to navigate to to select the same tv show (including via Favourites), the error message would show. I found a workaround, which worked for a while. Run Outlook in Safe Mode. Ensure that your bank account has enough funds or that you have not exceeded some spending limit. Step 4: You will see a bunch of reset. On their journey, something unexpected occurred. Your device or computer could not be verified. Anyone else? I am attempting to access TV shows using the iTunes TV Shows app, not a third party app. I am connected via ethernet, so there shouldn't be any interference. Press and quickly release the volume button farthest from the top button. Delete and re-add your payment method. I am starting to see this with at least one of my movies. Replaced my Apple TV 4 hardware over the weekend but issue persists w/ the replacement unit. Step 2: Click on "Scan" you will see the option to select the file that needs repair. Step 2:As the Mac is starting, press and hold 'Command, Option, p and R' keys together at the same time. provided; every potential issue may involve several factors not detailed in the conversations https://support.microsoft.com/en-ph/help/824923. Insert the Device Manager and then select to launch it. All attemps at doing so failed from my computer (MacBook Pro 16-inch 2019 with macOS Catalina 10.15.3). Jul 9, 2016 12:56 AM in response to Diana.McCall. There shouldn't be any trace of either on the system by this time. Right-click on the Network adapter. If you still see an error, contact Apple . Don't plug into your keyboard. Sep 11, 2017 11:21 AM in response to Winston Churchill, I tried to open an app on my mac mini and the computer directed me to sign in to use the application. If you don't have it, try a different Apple USB cable. it only happens with sling tv on this device. any proposed solutions on the community forums. Apple TV 4th Generation, Mar 28, 2016 8:12 AM in response to Scott Smallwood, Have the same problempurchased brand new ATV4, Mar 28, 2016 8:36 AM in response to Alexander 775. lucieshines, User profile for user: any proposed solutions on the community forums. After selecting the file, click on "Repair" to begin the repairing process. Apple disclaims any and all liability for the acts, Step 1:Shut down the Mac. I then was able to navigate to the movie in question, and it played just fine. Apple may provide or recommend responses as a possible solution based on the information Refunds. ask a new question. If you're getting a 'Something Went Wrong' message or an HBO Max error code, try the following: Things to try You may need to try more than one of these solutions to resolve the issue. If so, there may be a problem with a PDF file saved to the Books app on your iOS device. Please try logging in again. any proposed solutions on the community forums. Try Safari this time if you were trying from other browsers. Force your device to restart: iPad models without a Home button: Press and quickly release the volume button closest to the top button. AppleTV has always been a bit useless when it comes to helpful error messages I'm afraid. Mar 28, 2016 10:53 AM in response to Scott Smallwood. Are you on WiFi or ethernet? Religious conversions a Step 2: Click on "Scan" you will see the option to select the file that needs repair. All postings and use of the content on this site are subject to the. You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items. Unlock your device and try again. Refunds. I have reset and restored my Apple TV Series 4, all to no effect. ask a new question. I can play the title from my local iTunes library on my Mac. I wish i could take back the thousands of dollars wasted on a company that ultimately stole from me and my family, An unexpected error occurred. 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